Tag Archives: Measure

I’m Working in Six Sigma – Six what?

Half of my assignment with FINCA Microfinance Bank Tanzania has almost passed – time to write about what I’m actually doing, as the objective was not entirely clear at the beginning.

FINCA Tanzania is embracing a methodology to improve processes called Six Sigma. We currently  use it to analyze account opening and other back-office processes. After visiting two branches in Dar es Salaam it became clear that we should be focusing on Continue reading I’m Working in Six Sigma – Six what?

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